Refund policy
We value your satisfaction and aim to provide the best shopping experience possible. If you are not completely satisfied with your purchase, our return and refund policy ensures a hassle-free process.
Returns:
You may return items within 30 days of receiving your order for a full refund or exchange. The items must be in their original condition, unused, and with all original packaging and tags attached. To initiate a return, please contact our customer service team at thesavagefoundry@gmail.com with your order number and the reason for the return. Once approved, you will receive a return shipping label. Please note that the cost of return shipping will be deducted from your refund unless the return is due to a defective or incorrect item.
Refunds:
Upon receipt and inspection of the returned items, a refund will be issued to your original method of payment within 7-10 business days. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Exchanges:
If you wish to exchange an item, please specify the new item in your return request. Exchanges are subject to product availability.
We are committed to ensuring your complete satisfaction. If you have any questions or concerns, feel free to contact us